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  • What is the youngest age allowed in your facility?
    We recommend participants be 6 years and older. Participants 16 year and under require active adult supervision and assistance from a parent or guardian. Minors should not be left at the gym unsupervised. A ratio of 1 adult to 3 minors is required.
  • Do I have to book online for a day visit?
    We accept drop-ins without an online booking, but for express check-in we highly recommend booking online ahead of time.
  • Do I have to complete a waiver?
    Yes. Before participating in any activities at Steel Peak you need to complete a waiver. Parents or legal guardians must complete the waiver for anyone under 18 years of age. Your waiver is good for 2 years, so you don't have to worry about it every time!
  • Do I have to rent shoes?
    Climbing shoes are required for our climbing walls. If you do not have your own pair of rock climbing shoes you can rent a pair from us at the front desk. Socks are recommended if you are renting shoes. Clean indoor running shoes are required for our ninja warrior course.
  • What should I bring?
    Proper footwear and comfortable clothing that does not restrict your movement is all you need to get started. Climbing shoes are required for all climbing walls, and clean indoor running shoes are required for the ninja course. Please bring socks if you are renting shoes. Lastly, it is important to stay hydrated, so a water bottle is recommended as well.
  • Is the Ninja Course open everyday?
    The ninja course is open every day, but there are some course closures for our classes and private events. Classes currently run Monday-Thursday from 5pm to 7:45pm. On Saturdays & Sundays there are occasional 45 minute closures between 10am to 6pm. Please give us a call to confirm availability.
  • Is food allowed?
    We have a variety of snacks and beverages available for sale. That said, you are welcome to bring outside food and drink. We have a designated eating area at the front of the gym. We ask that you keep all food and beverages off of the mats.
  • Are pets allowed?
    Service animals are welcome, but unfortunately our lease does not allow pets.
  • Do you have lockers?
    Yes, we have lockers available in the bathrooms, please bring your own lock.
  • Do you have a lost and found?
    Steel Peak Climbing & Ninja is not responsible for any lost or stolen personal belongings. Lost and found items will be recycled, donated or disposed of if left unclaimed for 30 days.
  • What is included in the birthday party package?
    The birthday party package includes the party room for the full 2 hours. The party begins with 45 minutes of guided rock climbing with harnesses on our autobelay stations, followed by 45 minutes on the ninja warrior course and the final 30 minutes will be a refreshment break in the party room. The harnessed rock climbing and ninja course will be closed to the public while your group is doing those activities. Rock climbing shoes and chalk are not provided for birthday parties and are not required. Rock climbing harnesses are included in the birthday party package. We ask that all participants bring clean indoor running shoes with socks for the climbing and ninja.
  • Is food included?
    Food is not included in the base price of the birthday party. You are welcome to bring light refreshments, but for your convenience we have partnered with a local pizza shop. Any pizza and sides ordered when you book your party will automatically be delivered on time, and delivery + tip is included! *Please order pizza in your original booking, our provider cannot accomodate late or last minute orders.
  • Can I bring my own food?
    You are welcome to bring outside food, we recommend light snacks and refreshments (sandwiches, pizza, chips and juice) since this is a highly active birthday party. We provide a fridge/freezer to keep cakes and drinks cool. For your convenience we have partnered with a local pizza shop. Any pizza and sides ordered when you book your party will automatically be delivered on time, and delivery + tip is included!
  • Can I book more than 16 participants?
    No, we cannot accommodate a birthday party with more than 16 participants.
  • Can I book a birthday party on a weekday?
    Unfortunately we cannot accommodate birthday parties on weekdays, they are only available on weekends.
  • Can I extend the birthday party time slot with additonal time?
    Our birthday party packages are 2 hours only. We run back to back birthday parties on weekends and cannot extend the party to be longer than the 2 hours.
  • Can I bring decorations?
    Freestanding decorations like balloon displays, as well as themed table clothes and cutlery are welcome. Decorations may not be taped to the walls.
  • Can I come early to set up?
    We typically have the party room cleaned and ready for you 10 minutes before the start of your party. The party room break is 1.5hr into the party, so this gives you plenty of time to have everything ready.
  • Can I bring other family members?
    Parents, siblings and adult family members are welcome to come and watch but please limit the number of spectators to one or two per participant to be mindful of the gym's capacity and others using the facility. Adults are welcome to participate in the activities, but they will be counted as a participant for pricing and for the 16 participant limit. The party room has space for 16 participants and some parents but cannot accommodate large groups.
  • What should I wear?
    Please have all participants wear comfortable athletic clothing and bring clean indoor running shoes with socks.
  • Can we stay after the party is over?
    Once your birthday party is coming to an end, families are responsible for packing up and tidying up before the end of the party so that we can quickly change over the room for the next party. You will no longer have access to the party room and the autobelays and ninja course will be closed off intermittently for the next birthday party. Your party participants can stay afterwards and try the bouldering walls. All participants must complete a bouldering orientation with our staff before hopping on the climbing wall. Climbing shoes are also required on the bouldering walls, if you do not have your own pair of climbing shoes, you can rent them at the front desk for everyone.
  • Can I leave my kids at the gym?
    Participants 16 year and under require active adult supervision and assistance from a parent or guardian. Minors should not be left at the gym unsupervised. A ratio of 1 adult to 3 minors is required.
  • Only my kids are climbing do I have to get a day pass?
    You do not need to get a day pass for yourself if you are just supervising. If you are actively supporting your child and are on the safety mats you will need to purchase a day pass and/or rental equipment and join in on the activity. Kids love it when their parents are participating with them though, so we encourage you to get a day pass as well.
  • Do I have to do a waiver each time I visit?
    No, your waiver is good for 2 years!
  • Can I use my own shoes?
    If you have your own pair of climbing shoes you are welcome to use them on our climbing walls. Climbing shoes are required on our climbing walls, if you do not have your own pair you can rent them from use at the front desk. Please bring a pair of socks if you are renting shoes from us. Clean indoor running shoes are required on the ninja warrior course. We do not have running shoes available to rent.
  • Do you have lockers?
    Yes, we have lockers available in the bathrooms, please bring your own lock.
  • Do you have a lost and found?
    Steel Peak Climbing & Ninja is not responsible for any lost or stolen personal belongings. Lost and found items will be recycled, donated or disposed of if left unclaimed for 30 days.
  • Do the climbing routes change?
    We are constantly taking down older climbs and putting up new ones. The entire gym changes over approximately every 6 weeks depending on holidays and special events. We strive to always have fresh challenges for your ability level when you come to the gym.
  • Do you change the ninja obstacles?
    We change up some obstacles on the ninja course each week to keep things fresh and support our Rising Ninja youth program. Additionally, we turn up the challenge a little bit on Mondays, and make it a little bit easier on Friday for the weekends.
  • Is rental equipment included?
    Rental shoes and harnesses are not included in the base group price. You can add shoe and harness rentals to your group booking, or pay for rentals upon your arrival.
  • Can I rent the party room?
    Yes, our party room is available to rent. It is typically in use during the weekends, but is available during the week. It's a perfect space for offsite training, partying, and more!
  • Can I bring alcohol for my coporate event?
    Alcohol can be consumed in the party room if you apply for a private event license from the AGCO. Unfortunately you cannot participate in Climbing and Ninja while under the influence of alcohol, so we recommend drinking after you are done your activities for the day, please drink responsibly and arrange for a safe ride home.
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